Status: Resolved
Impact
Between 8:19 AM and 11:00 AM ET, one of our backend services was taking longer than usual to process data. This used up more resources across our systems, which caused some app integration endpoints that normally respond in under 2 seconds to slow down or timeout for over 30 seconds.
Timeline
- 8:19 AM – 11:00 AM: Performance issues observed; investigation and monitoring in progress.
- 11:00 AM: Cause identified — extra processin...